Xbox Problems Phone Number

Need help with an Xbox console, an Xbox game, or Xbox Live? Find out how to get in touch with us. Get more information about managing your Xbox subscriptions, issues with billing, and more.

The following sections provide the steps that you need to change the email address or phone number for your Microsoft account. Select the one that best fits your scenario.

Tips:

• To change the ways to prove who you are when verifying your Microsoft account, read How to add security info to your Microsoft account.

• If you want to change how your name appears for your Microsoft account, use the steps on the How to change your Microsoft account display name page.

I want to add a new email address or phone number

You can add up to 10 email addresses and 3 phone numbers to your Microsoft account per year. They are called aliases and all use the same contacts, online storage, subscriptions, account settings and password. To help reduce spammers, you can only add two per week.

1. Sign in to Manage how you sign in to Microsoft with your Microsoft account.

   Note: You may need to verify your identity to prove the request is coming from you.

2. Under the Account aliases section, select either Add email or Add phone number.

3. If you selected Add a phone number, go to step 5. If you selected Add email, choose whether to add:

   • A new email address. Select Create a new email address and add it as an alias, and then follow the instructions.

   • A non-Microsoft email address (such as an @gmail.com or @yahoo.com email address). Select Add an existing email address as a Microsoft account alias, and then select Add alias. Adobe acrobat text to speech.

4. After you've added the email address, you'll be asked to verify that you're the account owner:

   1. Select Verify next to the new alias. A message is sent to the account for verification.

   2. After you receive the message, select the included link to confirm that you own the account.

5. If you selected Add a phone number, follow these steps:

   1. Select your country from the list.

   2. Enter the phone number you want to use, and then select Next.

   3. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code from the text message, and then select Next.

6. Once you have added an alias, you can select it to be the address you send email from when using Outlook or Outlook.com.

I want to remove an email address or phone number

Just because you aren't using an email account or phone number anymore doesn't mean you have to remove it from your list of aliases. However, if you want to remove it, here's how.

Warning:

• If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), the email is permanently deleted from our systems and can no longer be used to send or receive emails, nor can it be transferred to a different account. Microsoft also doesn't recycle email addresses, which means the alias can't be reclaimed later.

• BEFORE YOU DELETE—Make sure you review the following before you delete an alias:

• If you want to remove an email address from a non-Microsoft domain (like @gmail.com), then it usually becomes immediately available and can be added as an alias on another Microsoft account. NOTE: This removal doesn't trigger a deletion of the email across our systems. You can learn more about how to control your personal data in the Microsoft Privacy Statement.

• Save any info that you want from this alias before you remove it.

• If you're removing a primary alias, you'll need to choose another primary alias before it can be removed. Nothing associated with a deleted alias will transfer to your new primary alias. So if you use the primary account to sign in to any other Microsoft services, you won't be able to sign in to any of them after deleting the account.

1. Sign in to Manage how you sign in to Microsoft with your Microsoft account.

   Note: You may need to verify your identity to prove the request is coming from you.

2. Select Your info,and then select Manage how you sign in to Microsoft.

3. Make sure you have one verified option that you can continue to use. If you only have one option and you plan to remove it, add a new phone or email.

4. Under the Account aliases section, select Remove next to the email address or phone number you want to remove.

I keep receiving the 'Which account do you want to use?' message

If you received the 'Which account do you want to use?' message when you sign in, it means you have two accounts with Microsoft that use the same email address:

To stop receiving this message, use the steps in the 'I want to use a different email address or phone number to sign in' section on this page to change the email address that you use to sign in to your Microsoft account. Doing this changes the way you sign in to your account, but it won't affect any of the data associated with it.

I want to move or transfer my alias to another account to merge or consolidate accounts

Sorry, but aliases can't be moved from one Microsoft account to another.

• If you remove your alias from the account it's on today, it will be deleted from our systems and isn't recoverable, so you'll no longer be able to use it to send or receive emails.

• Microsoft doesn't recycle aliases once they are deleted. This means it won't be available again as an alias or new account to you or anyone else at a later time.

Need more help?

If you can't sign in, go to Account support.

Xbox Live is an online multiplayer gaming and digital media delivery platform. Xbox Live is available on the Xbox 360 gaming console, Windows PCs and Windows Phone devices.

Xbox Live problems in the last 24 hours

Xbox Live is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

• Sign in
• Online Play
• Glitches
• Game Crash
• Matchmaking

Xbox Live Outage Map

Xbox Live Comments

What Is Xbox Phone Number

Xbox Live Issues Reports

Xbox 360 Phone Number Support

• Malijuana (@Malibtw) reported

  Bro I hit hella ******* good clips and my xbox clipped only 6 secs...how do i fix that its pissing me off.

• boshygamer (@BOSHYGAMER32) reported

  @MC_Redditor @Xbox And the TLoU continuation? And the super great story? And the joel scene? Aren't those broken promises? Instead we just received a freaking teen drama about feelings and SJW crap

• Pravus_Prime (@Pravus_Prime) reported

  @PlayAvengers I asked after the second week.I've asked during the Monday Ask Anything's on Reddit.I've tweeted at you.I thought maybe you fixed it and were waiting with Kate, that when I hit 5 with her it would pop.Could you PLEASE fix the 'Team Player' achievement on Xbox?

• DJ2x ⚙🔬 ⚖ 🔰 (@DJ2x20) reported

  @its_menieb @Xbox I like the game too but don't sit and act like it doesn't have problems.

• Dj's World Tv (@DjsWorldTv) reported

  @XboxSupport Can you please fix resolution issues for the Xbox Series S! I have a Dell 2815Q 4K monitor and my Xbox Series S is only displaying in 1080p, no 2k, and no 4K at all!!

• Dj's World Tv (@DjsWorldTv) reported

  @XboxSupport Can you please fix resolution issues for the Xbox Series S! I have a Dell 2815Q 4K monitor and my Xbox Series S is only displaying in 1080p, no 2k, and no 4K at all!!

• Dj's World Tv (@DjsWorldTv) reported

  @XboxGamePass @Xbox Can you please fix resolution issues for the Xbox Series S! I have a Dell 2815Q 4K monitor and my Xbox Series S is only displaying in 1080p, no 2k, and no 4K at all!!

• Dj's World Tv (@DjsWorldTv) reported

  @Xbox Can you please fix resolution issues for the Xbox Series S! I have a Dell 2815Q 4K monitor and my Xbox Series S is only displaying in 1080p, no 2k, and no 4K at all!!

• bob (parody) (@lilbigbob19) reported

  When is @Treyarch h gonna fix the issue with cold war freezing on xbox series x?

• Lorr Dee🥀🍃 (@_Boomin2x) reported

  @Xbox fix ya game Mann fix dem bugs

• ramasnami (@ramasnami) reported

  @BethesdaSupport i can't play fallout 76 on Xbox it keeps crashing everytime i sign in. Can't even get to main menu.

• Alan Artis (Lucky) (@Alan_ArtisYT) reported

  Anyone else having party chat issues on xbox

• Pickle Reags! 🌈 (@BetaXR) reported

  So the Xbox has been telling me what the problem is and since I just wanted to play I did not read the message. :(

• Joshua Diaz (@FutureHistory13) reported

  @WCGamingTweets They need to fix the Xbox DVR for Series X. So many issues with recording on next gen

• Paul Toderas (@Sephi_Toderas) reported

  @maefiosii @deathbyjimmy @IGN Not at all! The problem is how IGN titled their article, suggesting it's an XBOX X/S exclusive when it's not.

• Jese Daniels (@GayBoyGaymer) reported

  I think I need to go back to @PlayStation because @xbox rude customer service or knowledge of how Their own equipment and comprehension of what a customer is asking is beyond their brain skills #neveragain #worstcustomerservice do not buy #XboxSeriesX

• Be Generous (@B_Generouss) reported

  @CyberpunkGame No fix for xbox one x still the huge framedrops. Finally fix it

• Collettte Gary (@CollettteG) reported

  @Beans16053391 @DyingLightGame I am talking about the original dying light. I have played it since day one until my Xbox broke. six months back and my MS had me sidelined with eyesight and hand problems. I've played all the dying light content waiting on part 2.

• JTJ06 (@Jtj06live) reported

  Trying to stream #twitch error code 788078D4 have reset stream key done 2 step auth reset Xbox next work settings reset internet and full shutdown on Xbox and still not working

• They Called Them 11,780 Feral Hogs (@leiflaw) reported

  @nicholestrano Not yet. I didn't even discover an issue until late last night, by which point it was late enough that I'd lost any motivation to do anything other than file a ticket w/ the company that built it, drink, fire up the Xbox, and deal with it today.

• xXMyManRayXx (@XMyManRayX) reported

  @mr_hodes @GloryOfSavages @SteelSeries I've never had an issue with my steelseries, so for people saying there trash must not of used them constantly, and yes the doggle is for PS5/Xbox along with others.

• Poppin' Fresh (@FiiveOneOh) reported

  @KamigamingUltra @CurtisBrown_96 @Froste Honestly that was the biggest problem, people playing on base consoles. With my Xbox One X it crashed several times in game, in game bugs not so much. No doubt they will fix this, and hopefully give us what we wanted in future DLC.

• The Forever Fabled Deep Stoned Chronicler (@Arkane_Ulfr) reported

  I've been trying to swap out my Elite Series 2 for 2 weeks now on @XboxSupport. First it was taking me to a broken link. Now I get to the last part (after shipping). Its logs me out and has me do it all over again. About yeet this elite from KY to wherever there support is.

• Joseph (@Joeraww) reported

  @Xbox Not if this x box series x keeps lagging

• Stahtistics (@Stahtistics_) reported

  @PoorBoyOnline Damn Xbox got the action replay glitch lmao

• OMGBaxter (@OMGBaxterGames) reported

  @WCGamingTweets The Xbox app for iOS is crap. Sharing sucks. Rarely works. Xbox sharing overall is kinda broken.

• Jack McWilliams (@jackmac1024) reported

  @NBA2K @NBA2K_MyTEAM just found out 2K removed my team mode from 2K19? Only game I play on Xbox, only game mode I play, spent 100's of dollars on players and now I can't play? Any way we can fix this?

• LycusGaming2552 (@Lycus2552) reported

  @unfunny_duckman there is a mod called xbox live fix or somthing like that you need that to get it to work cuz for some reason xbox live stuff came along when they ported it to pc

• alejandro (@alejand41141679) reported

  @officialpes @Xbox @XboxGamePass Importing images and solve the problem with the cheaters in Xbox !!!!

• Matt Rownsley (@Rowns85) reported

  @XboxP3 @xboxuk @Xbox Can we please have the option to disable Quick Resume. I'm fed up of losing progress in online connected games like Valhalla & Fenyx Rising, because following Quick Resume the server connection is broken.

Xbox Live Most Common Errors

• 08x7de0017
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